Policies

Legal Information

Documents and written information

WestDev Ltd grants permission to use documents from this site (including but not limited to, press releases, product data sheets, brochures, technical bulletins and white papers), subject to the following provisions. Documents included under the terms of this permission explicitly exclude any part of the design of this web site, including but not limited to HTML or other web page source, Java or other script, logos, graphics, sounds and images.

Documents may be used solely for commercial, non-commercial or personal use for information only, and not for re-distribution in any form including, but not limited to, printed reproduction, posting on any network or internet service, broadcast or publication in any media.

The documents are to be used used unmodified and in their complete form as provided, including any copyright notice contained therein. All information is provided "as is", and is subject to change without notice.

Documents or other information provided on or via this site do not constitute any form of specification, contract or any other binding commitment. The presence of any product, item or feature does not infer any guarantee of its current or continued provision or availability.

These restrictions and permissions can only be modified by prior written permission of WestDev Ltd. Use of any material for any unauthorised purpose may result in legal action.

No warranties are expressed or implied with respect to the information provided, its quality, performance, accuracy or suitability for any purpose. In no circumstances will the copyright holder be liable for direct, indirect, incidental or consequential damages resulting from the use of this information.

External Links

Any links to sites which are not owned or controlled by WestDev Ltd are provided simply for your convenience.

WestDev Ltd does not hold any responsibility for the accuracy of such links, nor does their presence imply any recommendation or endorsement of products or other information to which the link may refer.

Software

Any software made available on this site that is made available for download ("Download Software") is the subject of copyright. The copyright to such software is owned by WestDev Ltd and/or its suppliers. Use of such Download Software is governed by any software License Agreement which may be included with or accompany such Download Software. Download Software is provided only under the terms of an appropriate License Agreement, to which you must agree before installing and/or using the software.

WestDev Ltd and/or the copyright owner retains title and ownership of the Download Software and all subsequent copies thereof, regardless of the form or media in or on which the original and other copies may exist. Any software License is not a sale of the original Download Software or any copy.

You may not otherwise modify, alter, adapt, merge, decompile or reverse-engineer the Download Software, and you may not remove or obscure any WestDev Ltd and/or other' Copyright or Trademark notices. You must use all reasonable efforts to protect the Download Software and all its constituent parts from unauthorised use, reproduction, distribution or publication, or otherwise in violation of applicable law.

No warranties are expressed or implied with respect to the Download Software described, its quality, performance, accuracy or suitability for any purpose. In no circumstances will the copyright holder be liable for direct, indirect, incidental or consequential damages resulting from the use of this Download Software.

These restrictions can only be modified by prior written permission of WestDev Ltd or the appropriate copyright holder, or as specifically directed in any License Agreement accompanying the software. Use of any software in breach of these restrictions may result in legal action.

Trademarks

Number One Systems, Easy-PC, Easy-Router, Pro-Router, Trace-Router and all variants thereof are trademarks of WestDev Ltd.

Microsoft, Windows and variants thereof, and the Windows Logo are either trademarks or registered trademarks of Microsoft Corporation.

Intel and Pentium are registered trademarks of Intel Corporation.

Ultiboard is a trademark of Ultimate Technology.

Any other product and/or company names referred to on this site may be trademarks of their respective owners, and are hereby acknowledged as such.

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Privacy Policy

WestDev Ltd is fully committed to protecting your privacy at all times. You can rest assured that we take every possible precaution to protect any information that we may collect or receive from you. We will also endeavour to ensure that this information is used only as you request. You can browse most parts of this web site without providing any personal information. You will be asked before we collect any such information.

If you are concerned about any aspect of privacy in relation to this site, even after reading this policy statement, please feel free to contact webmaster@numberone.com and we will do what we can to respond to your concerns.

Information collected and how it is used

Product information

When you request product information, you are asked to provide your name, together with your mailing and/or email address. These details are retained, allowing us to provide you with the information you request. You may be allocated a customer reference number (if you do not already have one); you should use this number where possible in all future communication as this helps us to ensure that you continue to receive relevant information in the future.

Product purchase

When you purchase a product or service, you are asked to provide your name, telephone number, invoicing and shipping addresses, and your email address if you have one. This allows us to correctly process and dispatch your order, and to keep you informed of your order status.

Product registration

When you register a software product, you are asked to provide your name, address, telephone and fax numbers, email address and customer reference number. This registration information is used to enrol you on the technical support program, and to help us to provide you with timely and relevant information about product changes and updates in the future. It will not be used by or sold to any other third party.

Technical support request

When you submit a request for technical support, or an enhancement suggestion or other product comment, you may be asked for your name, customer reference number, and/or email address and/or telephone or fax number. This allows us to ensure your details are directed as quickly as possible to the relevant staff.

Technical data

In the course of the investigation of technical problems, it is occasionally necessary for our engineers to have access to the original data. In this case you will be asked to make this data available to us, on the strict understanding that WestDev guarantees that this data will only be used for the purposes of locating the cause of, and determining the resolution for, such technical problems.

Data made available to us in this way will at no time be disclosed to any third party in any shape or form. If necessary, we can at your request undertake to destroy all copies of such data once the investigation into the technical problem is complete.

Protecting the information collected

WestDev Ltd guarantees not to make available (by way of trade, sell, rent, loan or other means) any of your personal information to third parties, unless you have given us prior consent in writing.

Only authorised WestDev staff have access to your information. All stored information is held within a protected environment, and all security issues are continually under review.

Updating information

To help us keep you informed, and provide you with the best service possible, it is helpful to us if you can let us know about any changes in your details. This includes changes of address, company name, telephone number, email address, and so on. You may do this either by sending us an email, or by using the online registration form.

From time to time we send out mail-shots targeted at specific groups of people. If at any time you wish to be removed from our mailing lists, you only have to ask us. You can do this by to sending an email to us, quoting your customer reference number. Alternatively, you can contact us by telephone, fax or post. We will make every possible effort to comply with your request.

Anonymity and recognition

As already stated, you can visit most of this web site without providing any personal information. As you browse the site, the web server keeps only limited records in its electronic records, listing which pages you visit. These records do not contain any personal details about you or any other visitor to our site. These records are available only to WestDev technical staff, and are used solely to generate statistical information about how our site is being used.

To improve the usability of this web site for individual visitors, some of the pages make use of a technology known as "Cookies". These allow small items of information to be stored on your computer on our behalf by your web browser. These are generally used for things like remembering the values in a form so they can be preset next time you use that form. If you do not wish to use cookies, you should be able to set an option in your browser to prevent them being stored. This will not in any way affect how much of the site you can visit, it should only mean you have a bit more typing to do!

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Sustainability Policy

Scope

This policy applies to all WestDev Ltd employees and covers all activities at its UK headquarters based in Tewkesbury, Gloucestershire.

Environmental and Sustainability Aims

WestDev Ltd holds a strong belief that we as people of this planet should not only look after ourselves today, but also our children and the future, and as such we have set the following aims to ensure our continued contribution to the world's sustainability.

  • Energy and Carbon: WestDev Ltd continually seek initiatives that will help to reduce our carbon emissions. In addition to this, we are also a full adopter of the Government's Carbon Reduction Commitment Scheme and continually measure and monitor our carbon emissions from energy consumption.
  • Water: WestDev Ltd constantly monitor our water usage and look at means to reuse and reduce our consumption.
  • Travel: The WestDev Ltd headquarters are available by public transport and we encourage and make available schemes to all employees to promote sustainable travel where possible.
  • Communication: WestDev Ltd encourages all employees and associates to communicate via the most sustainable methods where possible.
  • Delivery: WestDev Ltd operates under a sustainability first approach to the delivery of our products, this means in situations where it is possible, the entire product range will be delivered electronically.
  • Engagement and Education: WestDev Ltd creates awareness and engages with employees to create new initiatives to help reduce our carbon footprint.
  • Waste Management: WestDev Ltd are strict abiders of the waste hierarchy policy whereby we Reduce, Reuse, Recycle and Recover where possible.
  • Community Investment: WestDev Ltd regularly invest in local and national charities to help support people of all ages, from all walks of life. Our employees regularly take part in charitable events and as a company we actively promote and support every member in their charitable quest.