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Posted - 23 Jan 2006 :  17:00:57  Show Profile
The best idea is to keep your related questions all in one thread without cross-posting anywhere else. Please read this topic, and search the forums for your particular issue before you post a new topic. You may find that a resolution has already been posted for the major/common issues.

To help us help you from the moment you post your new topic, its best to provide as much detail about the problems you are running into or the task you are trying to achieve. This includes the exact product and version you are using, and a good description of the problem or what you are trying to do.

Software Fault?
If you think you may have found a fault with your software and you need to contact us directly for a solution or workaround, please get in touch with our Tech Support Team by email to with full details of the software you are using, the version / revision number, and the full steps to reproduce the problem you are having (complete with data files if needed).
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