| T O P I C R E V I E W |
| rmorris |
Posted - 15 Dec 2018 : 18:59:39
Hi. Installing EasyPC onto a different PC (that hasn't had Easy PC installed previously).
Have the 'Product Code' and 'Customer ID' info as per the PC on which it is currently installed.
But Running 'EasyPC.exe' to install via 'InstallShield Wizard' asks for password ?
Bit lost on this - installation a bit out of date - v18.
Would this password have been received with the original purchase (was originally purchased at V13) or via email or ????
What is the format of this password ?
Unfortunately some email comms may have been lost with IT / email changes etc :-(
Thanks for reading.
R Morris |
| 2 L A T E S T R E P L I E S (Newest First) |
| rmorris |
Posted - 16 Dec 2018 : 18:03:23
Yeah - so that would be the 'Unpack' password I guess. I see from the original email we have that they were valid for 15 days only. I can't recall exactly how I did it last time we moved machines. Maybe it coincided with an update or new version and we got a new unpack code anyway.
Looks like I'll need to contact 'Support'.
Thanks for the input.
R Morris |
| shadders |
Posted - 15 Dec 2018 : 22:50:06
Hi,
For my installation, usually the password is the e-mail password provided to unpack the executable and install. Later you will need the product codes etc.
You may need to ask for supoport on this, as everyone's password will be different to unpack the executable to run.
Regards,
Shadders. |
